Terms & Conditions

Updated: Jun 6, 2019

The client agrees that in all circumstances the photographers liability is limited to an amount equal to the booking cost and shal not be liable for indirect or consequential damages beyond its control such us acts of nature, fire or flood, accidents, faulty materials, equipment malfunction or civil disturbances that may cause the session to terminate early, delay, lose images entirely or cause loss, damage or injury to the venue, client or their belongings. If such circumstances arise, all reasonable efforts will be made to provide service, reschedule, or find a suitable replacement service. If this is not possible, the client will receive a refund of payments received for the booking or credit toward a new booking of the same value.


Consultations

All wedding and portraiture sitting prices include 2 consultations; 1 prior to the shoot date to plan a detailed itinerary of your sitting to ensure we capture everything you want from your day and aid with any styling, set design or affiliate services that may need to be booked and 1 following the photo session to review your proofs, choose printed products and be involved in the editing process to ensure you’re 100% happy with your images.

We encourage all clients to take full advantage of these sessions help us to ensure your shoot goes as smoothly as possible and you’re happy with your final images.

If you miss a scheduled consultation, please contact us within 48 hours. Otherwise you may be billed for a re-booking of your consultation.

Additional consultations are available and will be charged at $100 each, payable at the time of consultation.

Cancellations

Deposits will not be refunded for cancellations made less than 48hrs in advance or no-shows.

We request you contact us as soon as possible if you have to change your booking date or cancel for whatever reason.

If contact is made at least 48hrs prior to cancellation your booking may be moved and credited to another available date.

Any less than this you may risk forfeiting any money paid toward your chosen package

If you fail to attend a booked shoot or consultation with no contact, you will forfeit your deposit, any payments made or the value of your voucher in its entirety.

Reasonable circumstances will be taken into consideration and re-bookings/rain checks will be made at our discretion if contact is made as soon as possible.

If we have to cancel your booking for any reason, a full refund will be given or we will happily make any arrangements to re-book or arrange an alternative service for you.